Terms

Terms of service

These are plain-language summaries of how the service actually behaves, not a completed legal agreement. Have them reviewed by a lawyer before you rely on them commercially.

What we provide

Email verification against your uploaded lists, returning one of seven result codes plus a confidence score per address. We do not guarantee a specific accuracy rate, and we tell you which addresses we could not resolve rather than guessing at them.

Credits

One credit verifies one unique address. Duplicates, blank rows, malformed rows and unknown results are not charged. Credits do not expire. Unused credits are refundable within 30 days of purchase; consumed credits are not.

Your data

You keep ownership of everything you upload. We process it to produce your results and nothing else, delete it after 30 days, and never sell, share or rent it. See the privacy and security page for the detail.

Acceptable use

Verify lists you have a lawful basis to contact. Do not use the service to validate purchased or scraped lists you have no relationship with, to probe mail servers you do not own for other purposes, or to build a dataset for resale.

Availability

We route work across multiple upstream providers so a single outage does not stop your run. If capacity is constrained your list queues rather than failing, and you are not charged for rows that never resolved.

Questions? Get in touch.